Effective Date: July 15, 2024
Welcome to Vision Wellness Wear (referred to as “we,” “our,” “us,” or “Vision Wellness Wear”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.visionwellnesswear.com (the “Website”), and purchase our products.
1. Information We Collect
We may collect and process the following data about you:
1.1 Personal Information
- Contact Details: Name, email address, postal address, phone number.
- Payment Information: Credit/debit card details, billing address.
- Account Information: Username, password.
- Purchase History: Details of products purchased.
1.2 Usage Data
- Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Information: Information about how you use our Website, products, and services.
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our Website and services.
- To process and manage your orders and payments.
- To communicate with you, including responding to your inquiries and sending you updates and promotional materials.
- To improve our Website, products, and services.
- To analyze usage patterns and enhance user experience.
- To comply with legal obligations and enforce our terms and conditions.
3. Legal Basis for Processing Your Information
We process your personal data based on the following legal grounds:
- Performance of a Contract: To fulfill our contractual obligations to you, such as processing your orders and providing customer support.
- Consent: When you have given us explicit consent to process your data for specific purposes.
- Legitimate Interests: For purposes related to our legitimate business interests, such as improving our services and marketing.
- Legal Obligation: To comply with legal and regulatory requirements.
4. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, shipping, and marketing.
- Legal Requirements: If required by law or in response to legal requests or orders.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, access controls, and secure storage of data.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need your personal data, we will securely delete or anonymize it.
7. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Right to Access: You have the right to request access to your personal data and receive a copy of it.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
- Right to Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
- Right to Restrict Processing: You have the right to request the restriction of processing your personal data in certain circumstances.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or based on legitimate interests.
- Right to Withdraw Consent: If you have given consent to the processing of your personal data, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at [email protected].
8. International Transfers
We may transfer your personal data to countries outside the European Economic Area (EEA). In such cases, we ensure that the transfer is based on an adequacy decision by the European Commission or is subject to appropriate safeguards, such as standard contractual clauses.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Vision Wellness Wear
International City, UAE
Email: [email protected]
By using our Website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.